Shipping, Refunds & Returns

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Can I Add To Or Change My Order?

We are unable to modify or add to confirmed paid orders, but we can hand you a coupon if you wish to cancel your order. You can then resubmit your order with the correct quantities and/or items if you wish. WhatsApp or Email us at info@gotcolombo.comand we’ll take care of this for you!

Does The Eco Rayon Viscose Shrink?

Unlike the regular viscose found in other markets, Eco Rayon Viscose displays a very minimum shrinkage as this is controlled to the highest International standard.

Can I Order Swatches?

No, we don’t provide swatches. You can purchase a minimum of 3 yards in total before your bulk purchase if required.

Please Email info@gotcolombo.com us with the following information

Name

Code of Fabric required (Ex- GT H09)

Shipping Address

Contact Number

How Long Will It Take My Order To Be Processed And Shipped?

Orders are typically processed and shipped within 2-3 business days. If your domestic order is yet to arrive even after 5 days, please contact us at info@gotcolombo.com.